Value-added services

Our expertise in the satellite industry lead us to develop a range of tailored in-house value-added services to provide the best user experience through optimized links on land or at sea.
Our value-added services are designed to answer industry specific needs and enhance the value of our telecommunications services.

 

IEC Telecom is committed to provide its customers not only with voice and data satellite connectivity but also with tailored services that ensure optimum use and control over their communications.

 

Our team is dedicated to offer the best possible customer service to ensure the highest satisfaction levels.

 

 

We aim at being a solution partner and maintain close relationship with our customers at all stages of our relationship.

 

 

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OPTISIM

 

OptiSIM is an exclusive cloud-based tool developed by the IEC Telecom Group.

It is a web-based solution which provides, via a secure (SSL) access, IEC Telecom customers allowing them to manage and monitor all their satellite lines (SIM cards, VSAT links and devices), call/consumption details and invoices, enabling in-depth follow-up of prepaid and post-paid accounts.

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OPTICLOUD

 

OptiCLOUD is a range of services providing a simple way to actively manage bandwidth volume and monitor usage of your SIM cards fleet.

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SUPPORT AND MAINTENANCE

 

IEC Telecom is dedicated to provide assistance, maintenance and training to customers whenever they need it. We provide 24/7 customer support for sales and technical enquiries, product maintenance, logistics issues, user documentation and training courses.

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MANAGED SERVICES

 

IEC Telecom can take care of all your satellite-based solutions during all their lifecycle and provide tailored-made customer services.

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