Managed Services

IEC Telecom can take care of all your satellite-based solutions during its full  lifecycle:

 

  • Pre-sales analysis and advice about which solution best suits your needs
  • On-site survey and analysis of your location constraints
  • Logistics and delivery all over the world
  • On-site installation (mainly for VSAT)
  • SIM card activation and link commissioning
  • Testing
  • Potential integration of legacy network and systems
  • Guaranteed performance and service (SLA)
  • Constant link monitoring to detect any issues in your connection(s)
  • Technical maintenance for deployed hardware
  • On-demand assistance
  • Maintenance plan with scheduled visits and preventive action
  • Commercial assistance for an upgrade or downgrade of your service

 

 

Customized solutions – industry-specific

IEC Telecom is able to provide users with customised solution to suit the most complex needs.

 

Hot redundancy solution

 

Set up of a back-up solution that automatically takes over the primary link when a failure is detected. This solution gurantees business continuity of your critical applications and connectivity.

 

Hybrid-network

 

Interconnection between any satellite-based network installed and any other alternative communication solution such as WiMax, 3G/4G, Wi-Fi. Hybrid networks are ideal for sharing a connection between several isolated sites end-users.

 

Encryption and security

 

IEC Telecom provide specific modules and applications that will guarantee maximum security of your communications and prevent  any external intrusion.

 

Flexible engineering consulting

 

If needed, we can provide a dedicated project manager who will manage all specific needs and provide you with a personalized follow-up.